{"id":43804,"date":"2017-01-24T08:54:22","date_gmt":"2017-01-24T16:54:22","guid":{"rendered":"https:\/\/www.moosepeterson.com\/blog\/?p=43804"},"modified":"2017-01-24T08:54:22","modified_gmt":"2017-01-24T16:54:22","slug":"tech-support-is-so-important","status":"publish","type":"post","link":"https:\/\/www.moosepeterson.com\/blog\/tech-support-is-so-important\/","title":{"rendered":"Tech Support is SO Important!"},"content":{"rendered":"

It’s no secret that I’m a HUGE fan of IoSafe<\/a>. I’m a even bigger fan of their tech support! We had this weird power surge Sunday with the storm. I say weird it popped just one circuit breaker that had no load on it. Some time later, I went to get images out to a client and found I couldn’t talk to my IoSafe 1515+. Tried all the normal things and couldn’t connect. I’m not a Network guy so I was totally lost but I didn’t panic cause I knew I had IoSafe Tech Support behind me. I called them and they quickly figured out the problem and I’m back to work. The issue? All I can figure is that weird power surge somehow got through all the surge protectors and nailed my hub. The Tech Support knew how to run the test to verify and in minutes I was functioning. It’s such a small and simple thing but it’s a biggie. The moral of the story, in buying that storage for your precious files, there is more to it than just buying a box!<\/p>\n

\"iosafe-1515\"<\/a><\/p>\n

My love affair with the IoSafe 1515+<\/a> and Synology is stronger than ever! I have come to rely on DS File<\/a> in a way that a year and a half ago I would never have guessed. The beauty is I can access all my photos from ANYWHERE in the world if a client needs them. This sounds grandiose but twice now, being able to grab the Nef for a client while in their presence made all the difference in making the sale. The ability to retrieve and send files from the IoSafe 1515+<\/a> from my iPhone using products like HIGHTAIL without ever logging into a computer has become a common occurrence now part of my workflow. WRP files are all organized and easy to find, every images has it’s own unique alpha-numeric code, a system we initiated forty years ago here<\/a> making finding any ONE image in the 2.6 million simple. I thought when I went to the IoSafe it was just to safeguard our digital assets. I had no clue the IoSafe 1515 would rock our business by making every file accessible anywhere in the world! So six months after installation, it just gets better and better!<\/p>\n

\"DS<\/a><\/p>\n

Here’s how I got it all up and working for our business<\/strong>
\nIoSafe 1515+ \u2013 Journey Begins<\/a>
\n1515+ \u2013 What\u2019s Inside That\u2019s Special<\/a>
\nIoSafe 1515+ \u2013 Connecting<\/a>
\nIoSafe 1515+ 01 June Update<\/a>
\n30 June IoSafe Update<\/a>
\nIoSafe 1515+ is Done!<\/a>
\nSnyology, DS File & IoSafe<\/a>
\nIoSafe Connects 7600 Miles Away!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

It’s no secret that I’m a HUGE fan of IoSafe. I’m a even bigger fan of their tech support! We had this weird power surge Sunday with the storm. I […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","sync_status":"","episode_type":"audio","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Tech Support is SO Important! https:\/\/wp.me\/p6YJx-bow and I think @ioSafe has the best and that's critical!","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[67],"tags":[],"series":[],"class_list":["post-43804","post","type-post","status-publish","format-standard","hentry","category-random-thoughts"],"episode_featured_image":false,"episode_player_image":"https:\/\/i0.wp.com\/www.moosepeterson.com\/blog\/wp-content\/uploads\/2018\/06\/Podcast.jpg?fit=1500%2C1500&quality=100&ssl=1","download_link":"","player_link":"","audio_player":false,"episode_data":{"playerMode":"dark","subscribeUrls":{"amazon":{"key":"amazon","url":"https:\/\/www.audible.com\/pd\/Podcast\/B08JJQC1GR?ref=a_pd_item-n_c0_bc&pf_rd_p=1da7ab30-c785-4a0e-a160-4a7e7077b353&pf_rd_r=EEDMYHQM3DZ05FPRTHMJ","label":"Amazon","class":"amazon","icon":"amazon.png"},"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"rss":{"key":"rss","url":"","label":"RSS","class":"rss","icon":"rss.png"},"spotify":{"key":"spotify","url":"https:\/\/open.spotify.com\/show\/2fRA9VaVfSdQMKf1ipxr0tipxr0t","label":"Spotify","class":"spotify","icon":"spotify.png"},"itunes":{"key":"itunes","url":"https:\/\/podcasts.apple.com\/us\/podcast\/moose-podcast\/id1107405746","label":"iTunes","class":"itunes","icon":"itunes.png"}},"rssFeedUrl":"https:\/\/www.moosepeterson.com\/blog\/feed\/podcast\/moose-podcast","embedCode":"

Tech Support is SO Important!<\/a><\/blockquote>